See every visitor live. Turn more visits into customers.

Real-time analytics, heatmaps, live chat, uptime monitoring, and visitor profiles in one dashboard.

web analytics
Why Hitsteps

Understand what visitors do, then help them act

Hitsteps brings live analytics, behavior insights, chat, and uptime checks together so you can see what is happening and respond while it still matters.

Live visitor feed

Watch visitors arrive, move through pages, trigger goals, and return across devices in real time.

Heatmaps and page analysis

See which links, buttons, and page elements get attention so you can improve the parts that drive conversions.

Live chat in context

Start a conversation while you can still see the visitor's source, location, device, and current page.

Uptime monitoring

Get notified when your site goes down and keep analytics, support, and reliability in the same place.

Easy setup

Install Hitsteps where your site already runs

Start with a plugin or tag manager and get your first visitor data without rebuilding anything.

WordPress WordPress Analytics WordPress and WooCommerce insights Shopify Shopify Analytics Automated Shopify install Google Tag Manager Google Tag Manager Add tracking through GTM More integrations Browser, macOS, Joomla, and more
Feature highlights

Everything your team needs to spot opportunities faster

Real Time Web Analytics

Real-Time Web Analytics

This is your control panel for real-time website statistics. The Live Dashboard provides real-time website analytics and tracking of your online visitors. Discover their country, how they found you, what page they are viewing, and much more - all on one page. We also show you how many visitors are on your website, the number of page views you've had, recent traffic sources, search keywords, and a Geo location map.
Live Support With Visitors

Live Support With Visitors

The online chat feature allows your website visitors to interact directly with you when you are signed into your Hitsteps account. The online chat widget can be an excellent sales feature as you can answer a customer's questions in real time. Our dashboard allows you to view who is online and you can initiate a chat with them. While chatting, you can see a preview of their message before they click on the send button while they are still typing, and you can see which page they are viewing.
Browsers Used

Browsers Used

It's important for all website owners to know which browser is most popular among their visitors. If your website does not display well on a particular browser, say Facebook in-app browser but displays well on Google Chrome, then you will lose a lot of traffic from Facebook visitors.
Live Map

Live Map

Our Live Map automatically refreshes to show your current online visitors' locations using our accurate city-wide geolocation service on a world map. You can drag and zoom.
Detailed Information

Detailed Information

You can 'zoom in' on individual visitors and get a detailed report on where they are from, their system settings, what link referred them to your website and their navigation path through your website. You can view recent visitors and click the magnifying glass beside each to zoom in on them. Detailed reports are very powerful tools, and one of the most advanced features Hitsteps offers. It allows you to view details of everything on your stats and view visitors relating to them.
Cross Device Users

Cross Device Users

Hitsteps creates a unique profile and tracks when the same user accesses your website across smartphones, tablets, and desktop computers. Classic analytics may track the same user as a new visitor if they come from an advertisement using a smartphone, register on your website, then log in to your site via tablet and make a purchase. As a result, you may get an inaccurate understanding of your ad performance. Our WordPress and Shopify plugins already have cross-device tracking built in; other users can integrate this feature with a small piece of code.


Register for your free account now!



Web Analytics

Track visitors and convert them to customers

We do much more than classic web analytics when it comes to your statistics. Watch your visitors as they come from referrals, browse through pages, trigger your specified actions and goals in funnel, and convert to a paid customer. All of your visitors' information and profiles are provided to you in a searchable date range-enabled report. Using Profile Aliasing, if the same user logs in via another device, we identify and attach visits to the first and original visitor profile.

Knowledge is power. Know what they click on.

Stop wasting money on advertising until you try this! Like classic heatmaps that show the most-clicked areas of your pages? You're going to love Page Analysis. Identify low-performing elements and buttons, see exactly which elements on your pages get the most and least clicks, and iterate until your conversion rate reaches the roof.

Improved UX = Visitors converted to customers

UX swap
Web Analytics
Web Analytics

They tried to tell you something...

While watching your visitors, you can engage and start a chat session with them if you feel they are stuck or need your help. They can also see your or your agent's online status and request to chat with you if they have questions. Plugins allow us to detect when you are idle on your computer, and you can also configure each agent's daily off-time. Canned responses and the ability to see a client's message before they send it make chatting a breeze!

Ready when you are

Start watching real visitors in real time

Register for your free account now!
Integrations

Connect Hitsteps to the tools you already use

Use plugins, browser extensions, and desktop integrations to keep analytics and live chat close at hand.

WordPress Analytics


WordPress Analytics Detect returning logins, and receive customer insights in email from Contact Forms and WooCommerce orders. Live chat widgets are included.
Get your plugin here.



Shopify Analytics


Shopify Analytics Fully automated, no manual editing. Enhance your store by giving in-depth insight about customers behaviour. Control over live chat widget position. Install it on your shop here.



Chrome Integration


Google Chrome Get the Hitsteps addon for Google Chrome to quickly see your website dashboard at a glance and receive chat and trigger notifications everywhere on your desktop. Get it now.



macOS Integration


macOS Have Hitsteps right in your macOS menu bar, so you see how your website doing and receive chat and trigger notification even when Hitsteps website isn't open. Download.



Joomla Analytics


Joomla Analytics We have provided an extension package to make it simple to install Hitsteps in your Joomla website. See Real-time graph in your dashboard and get Hitsteps modules. Get your extension here.



Google Tag Manager


Google Tag Manager Google Tag manager is all about convinience of managing tracking codes. We work flawlessly with Google Tag Manager and support all of it's features. See instructions.



Firefox Integration


Mozilla Firefox Get Hitsteps extension for Mozilla Firefox to stay online in chat whenever you are not idle in your computer and receive chat notifications as customers message you. Enhance your foxy now.



ImpressPages Analytics


ImpressPages A simple yet powerful package for ImpressPage users, which allows to view heatmaps directly when editing a page, and configure your analytics easily. Get it from marketplace.



Edge & Opera Integration


Opera Hitsteps provide extension for popular browser users so you can receive chat notifications as customers message you and receive notifications about triggers. Go for it.