# Hitsteps

> Hitsteps is hosted website analytics software for live visitor insight. One workspace covers visitor journeys, traffic sources, heatmaps, website live chat, and uptime monitoring.

Canonical site: https://www.hitsteps.com/

Hitsteps is for website teams that need live visitor intelligence, not only delayed reports. Install one tracking code or a plugin, confirm a live visit, then watch visitors arrive, see their page path, source, device, and location, and act while the visit still matters.

Some features depend on plan. Heatmaps are on Growth and above. Live chat is on paid plans. Funnels and uptime monitoring are on Pro and above. Ecommerce analytics is on Pro and above. Plan details live on the features page, not in this file.

## What it is

Hitsteps provides real-time web analytics and website statistics for sites you own or operate. Core capabilities include:

- Live visitor monitoring and page-by-page journeys
- Traffic sources, referrers, campaigns, and UTM context
- Click heatmaps and page analysis
- Website live chat with journey context beside the conversation
- Uptime monitoring and downtime alerts
- Conversion funnels built from Segments
- Ecommerce and Shopify commerce journey reporting
- AI referral tracking for visits referred by supported AI assistants
- An in-dashboard AI analytics assistant, plus a remote MCP server so compatible AI clients can query your analytics with OAuth

Hitsteps does not present itself as a session recording or visitor replay product. Public marketing focuses on live visitors, heatmaps, chat, uptime, funnels, and related analytics.

## Who it is for

- Site owners and editors who want to confirm that a new page or change is receiving real visits, then follow the path those visitors take
- Marketing and campaign teams who need UTM, referral, and AI-referral context connected to on-site behavior
- Support and sales teams on paid plans who answer chats with the current page and recent path in view
- Agencies and freelancers who install once per client site and share a live dashboard
- Shopify and WordPress operators who want visitor-level storefront or CMS journeys in one workspace

## What makes it different

Hitsteps is built as a live operating dashboard. Analytics, heatmaps, chat context, Segments, and uptime awareness sit in one hosted workflow so teams can move from noticing a visitor to responding without assembling separate tools.

Compared with delayed aggregate reporting, Hitsteps emphasizes who is on the site now, what they are doing, and whether your team can help before they leave. Setup is intended to be practical: script installs, WordPress, Shopify, Wix, Google Tag Manager, and other common platforms through the plugin guides.

## Product pages

- https://www.hitsteps.com/ - Homepage overview of live visitor insight
- https://www.hitsteps.com/features.php - Features hub, AI assistant overview, and plans
- https://www.hitsteps.com/why-us.php - Why Hitsteps for real-time visitor operations
- https://www.hitsteps.com/real-time-visitor-tracking/ - Live visitor tracking landing page
- https://www.hitsteps.com/website-heatmap-tool/ - Click heatmap tool
- https://www.hitsteps.com/website-statistics-tracker/ - Website statistics tracker overview
- https://www.hitsteps.com/funnels.php - Conversion funnel analytics
- https://www.hitsteps.com/features/uptime-monitoring/ - Uptime monitoring
- https://www.hitsteps.com/features/website-live-chat/ - Website live chat
- https://www.hitsteps.com/features/ecommerce-analytics/ - Ecommerce analytics
- https://www.hitsteps.com/features/segments/ - Segments and Triggers
- https://www.hitsteps.com/features/gdpr-privacy-controls/ - GDPR privacy controls
- https://www.hitsteps.com/how-to-track-website-visitors/ - How to track website visitors

## Comparisons

- https://www.hitsteps.com/google-analytics-comparison.php - Hitsteps vs Google Analytics
- https://www.hitsteps.com/plausible-comparison.php - Hitsteps vs Plausible
- https://www.hitsteps.com/matomo-comparison.php - Hitsteps vs Matomo
- https://www.hitsteps.com/fathom-comparison.php - Hitsteps vs Fathom
- https://www.hitsteps.com/clicky-comparison.php - Hitsteps vs Clicky
- https://www.hitsteps.com/microsoft-clarity-comparison.php - Hitsteps vs Microsoft Clarity
- https://www.hitsteps.com/statcounter-comparison.php - Hitsteps vs Statcounter
- https://www.hitsteps.com/woopra-comparison.php - Hitsteps vs Woopra

## AI and integrations

- https://www.hitsteps.com/ai-referral-tracking/ - Track visits referred by supported AI assistants (for example ChatGPT, Gemini, Claude, Copilot, Perplexity) when a recognizable referrer or campaign signal reaches your site
- https://www.hitsteps.com/ai-integration/ - Use Hitsteps AI inside the dashboard, or connect the free Hitsteps MCP Plugin to a compatible AI assistant
- https://www.hitsteps.com/plugin/?type=mcp - MCP Plugin setup guide for AI clients (remote endpoint https://www.hitsteps.com/mcp/)
- https://www.hitsteps.com/grafana-integration/ - Grafana integration for Hitsteps analytics

## Install guides

- https://www.hitsteps.com/plugin/ - Plugins and install guides hub
- https://www.hitsteps.com/wordpress-analytics/ - WordPress analytics overview
- https://www.hitsteps.com/plugin/?type=wordpress - WordPress install guide
- https://www.hitsteps.com/shopify-analytics-app/ - Shopify analytics app overview
- https://www.hitsteps.com/plugin/?type=shopify - Shopify setup guide
- https://www.hitsteps.com/how-to-track-website-visitors/ - General visitor tracking setup guide
- https://www.hitsteps.com/register.php - Create a Hitsteps account

## Pricing

- https://www.hitsteps.com/features.php#price - Features and plans (no price figures listed in this file)
- https://www.hitsteps.com/pricing redirects to the same plans section on the features page

## Privacy

- https://www.hitsteps.com/features/gdpr-privacy-controls/ - Consent and data-minimization settings. Customers remain responsible for their own legal requirements.
- https://www.hitsteps.com/privacy.php - Privacy policy
- https://www.hitsteps.com/optout.php - Visitor opt-out